Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Most items from Delia are usually made to order and can take 2 - 3 weeks to arrive. Smaller items may take less time while larger items such as tables and beds take 4 - 6 weeks. Items from Form & Reform, The Metal Garden and Prairie Dance usually ship within 2 - 4 days and arrive within a week. Items from festa & co. usually ship within 1 - 2 weeks. Inquire if you have specific shipping needs or deadlines.
- Privacy & Security
- InteriorMetalDesigns.com is committed to protecting your privacy. We will not sell nor disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to info@interiormetaldesigns.com with 'unsubscribe' as the subject line. InteriorMetalDesigns.com does not sell, trade or rent your personal information to others. We use 64 bit encryption on all of our checkout pages to ensure your information is kept secure and private.
- Returns & Replacements
- Due to the uniqueness of our items, returns are for repair or replacement only. If an item arrives damaged or defective, please contact us at info@interiormetaldesigns.com for returns authorization. We will repair or replace the item. Please retain all shipping materials for return shipping. In the event of a damaged or defective item, InteriorMetalDesigns.com will pay for return shipping.
- Ordering
- Please use our secure online checkout to place your order. Feel free to contact us at (732) 842-1656 if you need help placing your order or would like to order over the phone.
- Payment
- We currently accept all major Credit Cards and PayPal payments (which includes eChecks). All orders will be held until payment clears.
- Viewing Orders
- If you created an account, you can view your order status by logging in to your Customer Account. If you checked out as a guest, you will need to contact us at info@interiormetaldesigns.com to check on your order status.
- Updating Account Information
- Please og in to your Customer Account in order to update your account information. If you need to change the shipping address of a pending order, please notifiy us at info@interiormetaldesigns.com.
